Effective Date: July 10th, 2026

Isla Industries LLC, doing business as Pure Plus Water Systems, values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Service address
• Billing information
• Payment information
• Communication history

Automatically Collected Information

Currently, we do not intentionally use cookies or analytics services such as Google Analytics. If this changes in the future, this Privacy Policy will be updated accordingly.

2. How We Use Your Information

We use your information to:

• Provide requested services
• Schedule appointments
• Process payments
• Respond to inquiries
• Deliver customer support
• Improve our services
• Send appointment reminders
• Send promotional emails and marketing communications (you may unsubscribe at any time)
• Comply with legal obligations

3. Marketing Communications

By providing your email address, you may receive promotional emails regarding products, maintenance reminders, special offers, and company updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Payment Information

Payments may be processed through secure third-party payment providers, including Stripe and PayPal.

We do not intentionally store complete payment card information on our servers.

5. Information Sharing

We do not sell your personal information.

We may share information with trusted service providers only as necessary to:

• Process payments
• Schedule services
• Provide customer support
• Comply with legal obligations

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your personal data
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective immediately upon posting on our website.

12. Contact Us

Isla Industries LLC (DBA Pure Plus Water Systems)
726 6th Street
Lancaster, PA 17603
United States

Email: isla.industriesllc@gmail.com

Phone: (267) 983-4885